I can strongly recommend it as a very practical, interactive, mind stimulating and enlightening training, given by an experienced coach, who was very convincing, focused and demanding, which helped the whole group develop various skills and abilities relevant to our daily tasks. In the cycle of 5 meetings I could not merely listen to theory but mainly discover practical tools helping being more confident, efficient, convincing for the client and/or supplier, gaining and keeping their trust and satisfaction. I also could participate in many role plays. Part of the training was practicing the tools learnt during the meetings between the sessions and sharing experiences with the other participants. This was also a great opportunity to work in a team, which is crucial in our organisation.

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